Returns & Exchanges
At Perfume Box, we want you to be completely satisfied with your signature scent. If your purchase isn't a perfect match, we offer a hassle-free 30-day return policy for unopened and original-condition fragrances.
Initiate Your Request
Log into your account or use our guest portal to submit a return request with your order number and reason for return.
Prepare the Package
Carefully pack the perfume in its original, unopened cellophane wrapping and secure it within a sturdy shipping box to prevent transit damage.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned item, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing